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DEMOCRATIC PRESS
RELEASE
January 25, 2010

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Injured Veterans
Suffer Consequences of Lingering Communication Gap between DoD and VA
FOR IMMEDIATE RELEASE
Washington, D.C. – On Thursday, January 21, 2010, the House Veterans’
Affairs Oversight and Investigations Subcommittee, led by Chairman Harry
Mitchell (D-AZ), conducted a hearing to evaluate the social work case
management which is essential to coordinating complex components of care
for polytrauma patients and their families. The hearing focused on how the
Departments of Defense (DoD) and Veterans Affairs (VA) cooperate to
support wounded veterans during the transition process and the specific
specialized services offered to injured veterans who are transitioning to
civilian life.
“Time and again, we have heard from our returning service members,
expecting a smooth transition back to the lives they once lived, only to
find themselves lost in a complex and frustrating bureaucracy,” said
Chairman Mitchell. “It is imperative that VA and DOD make certain our
veterans are receiving the best possible care available, provide veterans
with the services and resources they have earned, and most importantly,
work together to ensure that these earned benefits are seamlessly
delivered.”
Veteran Sean Johnson testified about a March 2006 mortar attack that left
him with an undiagnosed traumatic brain injury. He described a faulty
system that places the burden on the veteran to deliver paperwork, fight
for specialized services, and independently navigate the medical
evaluation system. He said, “I am concerned with the lack of continuity or
‘seamless transition’ between active duty, the return home, the VA
healthcare system, and the family. It is unreasonable that an injured
soldier who is not able to be rehabilitated for deployment must wait more
than two years for his medical review board to be completed. I am
disheartened that soldiers are brushed aside in medical holding units or
at home waiting for repeated exams and claims decisions. After years of
work on electronic exchange of medical computer records, it doesn’t seem
to be any closer than before.”
Representatives from veteran advocacy organizations reported an overloaded
system that allows injured veterans to fall through the cracks.
Specifically, veterans have trouble getting their military records sent to
VA following discharge, resulting in injured veterans and their family
members copying and delivering records
themselves.
They also reported a lack of immediate screening and proactive treatment
for traumatic brain injury and post-traumatic stress that can affect
service members in combat. The need for caregiver support along with
increased financial support to specially adapt homes and vehicles
following serious injury was also discussed.
Deputy Under Secretary Noel Koch operates the Office of Wounded Warrior
Care and Transition Policy and provided testimony detailing a pilot
evaluation program that reduced the wait for from pilot entry to VA
benefits decision. Mr. Koch regarded Veteran Sean Johnson’s case as a
“tragic anomaly.” Regarding reports of less than seamless transition, he
said, “Things take time. Sometimes you don’t discover problems until you
actually go out and look for them.”
When discussing the plight of wounded warriors, Mr. Koch said, “When
people look at our wounded veterans, they look at traumatic amputations
and their heart goes out to that, and all of ours do. But these people
deal with these things very easily. The people who have difficulties are
those who suffer from post-traumatic stress, and so that’s one of the
things we’re wrestling with. Now, it has been noted that we have a lot of
effort behind this and we have a lot of programs and our biggest problem
is a lack of ability to put this before the people who need it. We don’t
communicate well.”
“I am very concerned that the support system for our service members and
veterans is stretched thin and allows wounded warriors to fall through the
cracks,” said Bob Filner (D-CA), Chairman of the House Committee on
Veterans’ Affairs. “As the country prepares for a military surge, it must
also prepare for a surge of veterans. Today’s hearing shows that gaps
remain and there is no real sense of direction on how to solve this
problem. Congress continues to pass laws and provide oversight, but until
the military commits to proactive medical screenings for traumatic brain
injury, lifetime electronic medical records are a reality, and the VA
actively seeks to counsel veterans in need, injured veterans will continue
to be harmed because they cannot access the care and benefits they need.
We can – and must – do better.”
Witness List
Panel 1
* Staff Sergeant Sean D. Johnson, USA, Aberdeen, SD, Operation Iraqi
Freedom Veteran)
* Joseph L. Wilson, Deputy Director for Health Care, National Veterans
Affairs and Rehabilitation Commission, The American Legion
* Thomas Tarantino, Legislative Associate, Iraq and Afghanistan Veterans
of America
* Captain Jonathan Pruden, USA, (Ret.), Area Outreach Coordinator, Wounded
Warrior Project
Panel 2
* Honorable Noel Koch, Deputy Under Secretary of Defense, Office of
Wounded Warrior Care and Transition Policy, U.S. Department of Defense
* Madhulika Agarwal, M.D., MPH, Chief Officer, Office of Patient Care
Services, Veterans Health Administration, U.S. Department of Veterans
Affairs
Accompanied by:
* Karen Guice, M.D., MPP, Executive Director, Federal Recovery
Coordination Program, U.S. Department of Veterans Affairs
* Paul Hutter, Chief Officer of Legislative, Regulatory, and
Intergovernmental Affairs, Veterans Health Administration, U.S. Department
of Veterans Affairs
###
Prepared testimony for the hearing and a link to the webcast from the
hearing is available on the internet at this link:
http://veterans.house.gov/hearings/hearing.aspx?newsid=519.
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posted by Larry Scott
Founder and Editor
VA Watchdog dot Org
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