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                  VA NEWS FLASH
from Larry Scott at VA Watchdog dot Org -- 07-11-2007 #5
 


 

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VA'S NEW RENO REGIONAL OFFICE OPENS OFF BUS LINE --

VA says it won't be a problem. DAV says some vets may

be unable to find transportation to the office.

 

 

What was the VA thinking when they put the Regional Office where there is no bus line?

It's obvious they weren't thinking.

Story here... http://news.rgj.com/apps/pbcs.
dll/article?AID=/20070710/NEWS
10/707100344/1016/NEWS

Story below:

-------------------------

Regional VA office opens off bus lines

FRANK X. MULLEN
RENO GAZETTE-JOURNAL

 

The new $8.5 million Department of Veterans Affairs facility in Reno officially opens today with all veterans records under one roof, an energy-efficient building and what officials say will be streamlined claims services.

But it lacks one thing the old building had: bus service.

VA officials said Monday that the lack of bus service won't be a problem because people can use the Access buses (formerly CitiLift service) and few veterans depend on buses to get to the claims center. But some veterans and veterans advocates disagreed.

"There are those who feel (bus service) isn't an issue, but our office found that in our previous location we had about six to 10 vets per week using buses to get to the DAV," said Fred Wagar, director of the Disabled American Veterans office in Reno, which is housed within the new VA building.

"In our opinion, those six to 10 veterans a week are going to have to find some other way to get access. They may be unable to find transportation to the regional office."

Only veterans who are unable to walk to the regular bus stops are eligible for Access service, and although some taxi companies offer a $5 discount for trips to the VA, the trip can still be $30 to $50 per cab ride.

Regional Transportation Commission officials said the VA has asked about bus service to the new location, but they said the site is "challenging" because there is no existing bus service within a mile of the building.

"At the moment, it's not cost-effective in any shape or form to get bus service to that location," said David Jickling of RTC. "... There are a lot of places with a much higher ridership demand."

Jickling noted that RTC reconfigured routes several years ago to serve the Terminal Way VA offices, but when the federal government chose the Reno Commercial site three years ago, bus service wasn't part of the planning. He said other businesses are scheduled to eventually move to the area, but a bus route that could serve the VA center is "two or three years out."

The center will serve 244,000 veterans in Northern Nevada and about 7,000 in four northeastern California counties. The office serves 28,264 veterans or survivors now receiving compensation or pension payments.

"It's a much nicer facility and a more secure environment," said Kathleen Taylor, VA spokesperson. "It's also a green building, more energy and cost efficient."

The new regional office at 5460 Reno Corporate Drive replaces the office on Terminal Way that officials say was outdated and crowded. Taylor said the VA's focus is to make sure veterans receive the benefits they deserve and to make them aware they are entitled to them.

The regional office acts as an intake center where veterans' needs are assessed and their eligibility certified. Some of the programs offered include disability compensation and pension, survivors' benefits, vocational rehabilitation, employment and educational assistance, home-loan guarantees and life insurance coverage.

The new 35,000-square-foot facility, designed to increase efficiency and meet an expanding veteran population, is also in the process of being certified as a Leadership Excellence in Environmental Design building by the U.S. Green Council. Categories such as water efficiency, energy and atmosphere, indoor environmental quality, and more are examined for certification.

-------------------------

Larry Scott  --

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